Hello natalya,

Thank you for reaching out to us.

An issue with email notifications could be caused by several reasons:

1. Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
2. Your website has a PHP version of less than 7.
3. The credentials are not correct.
4. There's something else blocking the notifications from being sent.
5. If you're using Gmail, please check out this article for detailed setup instructions.

Please check these points, and let me know if you were able to resolve the issue. 

As for zoom, You need to create an event in Amelia and then you can add organizer and employee and you can connect zoom to that events.

Once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

To connect employees, go to the Employees page, open Employee and you will see the option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

Then click on the “+Add Users” button to add a new user.

The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.

To connect an event with Zoom you will see the same option in the Add Event modal.

If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hello natalya,

We are not familiar with send in blue account so we can not know what they are asking you. If you are using 3rd party plugin to send notifications please try and use WP mail instead SMTP and see if they will work in that way.

Looking forward to your reply.