We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In google calendar integration, I have some improvement requests on each item's event title.
-- Short service name
I want to use short name for each service like below.
Thai Massage 60min John Smith <-- Normal but too long.
TM60 John Smith <-- Short & nice !
Such short names have better visibility in Google calendar app.
-- Option to set `Service duration` shows duration with 'min' or not.
60min <-- Too long.
60 <-- Short & nice !
Do we have such option settings ?
-- New customer or existing customer ?
Massage 60min John Smith <-- New ? or Repeater ? I can't determine.
Massage 60min (N) <-- `New` !
Massage 60min (R) <-- `Repeater` !
Like this, I want to know which the customer is new customer or existing repeater on event title.
Thank you for reading.
Hello Ryo,
Thank you for reaching out to us.
I will forward your suggestion to appropriate sector and also I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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Thank you, Marko.
As you suggested to me, I posted the same content to https://features.wpamelia.com/1878 .
I hope this function come up to Amelia !
Hello Ryo,
We hope so too, each vote counts. If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables