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  Public Ticket #3365565
'Number Attending' Box Display Error
Closed

Comments

  • Ken started the conversation
    May 8, 2023 at 5:48pm

    See attached screenshot. Note the too wide 'number attending' boxes that cause them to overlap into adjacent box. This occurs on desktop, both FF and Chrome browsers, on all pages that have the Event shortcodes at bottom of page. It also happens in the the popup "book event' coming from the Training Calendar. In other words, everywhere.

    Pages with Event Lists are under the Training Menu.

    On my Android mobile the display issue does not occur.

    How do I fix this?

    Thanks,
    Ken

  •  1,733
    Marko replied
    May 10, 2023 at 6:10am

    Hello Ken,

    Thank you for reaching out to us.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

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