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  Public Ticket #3365140
Making an event listener
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  • lester started the conversation

    Hello wpamelia.com support team,

    I hope this email finds you well. I am currently working on implementing event tracking for wpamelia.com us. However, I am having trouble finding the appropriate 'event identifier' in your documentation. which I can catch with an event listener.

    Would you be able to provide me with the name of the event that is triggered when a user submits a form on your website using the wpamelia plugin?

    Any assistance that you can provide would be greatly appreciated.

    Thank you for your time and help.

    Best regards,

    Lester

  •  1,500
    Uroš replied

    Hello Lester,

    Thank you for reaching out to us.

    Amelia currently has the following hooks:

    <script>
    window.ameliaActions = {
      ViewContent: function (success = null, error = null, data) {
        //triggered when the form loads
        console.log('ViewContent HOOK')
        console.log(data)
        console.log('------------')
      },
      SelectService: function (success = null, error = null, data) {
        //triggered when the service is selected/changed in the form
        console.log('SelectService HOOK')
        console.log(data)
        console.log('------------')
      },
      SelectEmployee: function (success = null, error = null, data) {
        //triggered when the employee is selected/changed in the form
        console.log('SelectEmployee HOOK')
        console.log(data)
        console.log('------------')
      },
      SelectLocation: function (success = null, error = null, data) {
        //triggered when the location is selected/changed in the form
        console.log('SelectLocation HOOK')
        console.log(data)
        console.log('------------')
      },
      SelectCategory: function (success = null, error = null, data) {
        //triggered when the category is selected/changed in the form
        console.log('SelectCategory HOOK')
        console.log(data)
        console.log('------------')
      },
      SelectPackage: function (success = null, error = null, data) {
        //triggered when the package is selected/changed in the form
        console.log('SelectPackage HOOK')
        console.log(data)
        console.log('------------')
      },
      InitiateCheckout: function (success = null, error = null, data) {
        //triggered once the customer lands on the "info" page where they fill in their details
        console.log('InitiateCheckout HOOK')
        console.log(data)
        console.log('------------')
      },
      Schedule: function (success = null, error = null, data) {
        //triggered once the 'on-site' booking is completed
        console.log('Schedule HOOK')
        console.log(data)
        console.log('------------')
      },
      Purchased: function (success = null, error = null, data) {
        //triggered once an online booking is completed
        console.log('Purchased HOOK')
        console.log(data)
        console.log('------------')
      },
      beforeBooking: function (success = null, error = null, data) {
        //triggered when the "Confirm" button is clicked but before the booking is completed.
        //This hook currently doesn't work for Mollie and WooCommerce payments
        console.log('Before booking is created HOOK')
        console.log(data)
        console.log('------------')
      },
    }
    </script>

    These are the same hooks used in Google Analytics and Facebook Pixel integrations, but if you need some other hooks added, please let us know which ones and explain what they would contain and when they should be triggered.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

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  • lester replied

    Hello Uroš, 

    I placed the script in the <head> of the website. however, no console logs come up when making a booking.

  •  1,500
    Uroš replied

    Hello Lester,

    Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways. 

    If you need help with adding custom CSS to the page, please take a look at this article.

    If you need help with adding custom JS to the page, please take a look at this article.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • lester replied

    We did that, but it doesn't work

  •  1,500
    Uroš replied

    Hello Lester,

    Does not of the hooks work when you add them?

    Looking forward to your reply.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • lester replied

    Yes we tried to add the script you send, but the hooks don't work.

  •  1,500
    Uroš replied

    Hello Lester,

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables