We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3364110
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  • paolo started the conversation
    May 6, 2023 at 9:31am

    Good morning,

    I cannot translate the words "People" in my language when I customize the booking form 1.0 and 2.0 catalog.

    When I customize the label " Bringing anyone with you", I can only translate the labels: "Bringing anyone with you" and "Number of Additional People". When I choose the  drop down menù it appears:

    1 Persona ( my language, Italian and it is correct)

    2 People ( Should be instead: 2 Persone)

    3 People( Should be instead: 3 Persone)


    How can I solve the issue?


    Thanks a lot,

    Best regards,

    Paolo

  •  1,698
    Uroš replied
    May 8, 2023 at 1:17pm

    Hello Paolo,

    Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these strings.

    If you want to use POEDIT then this is an instruction:

    1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.

    2. Unzip the downloaded .zip file.

    3. You need to download and install POEDIT. 

    4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    5. Translate all the strings that are not translated

    6. Save the translation.

    7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is an example of the French language, but you will choose yours.

    Hope this helpssmile.png If you have any more questions, don't hesitate to ask.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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