We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Google search console is throwing up 2 errors on the pages I have Amelia installed on and is saying the pages are unusable on mobile!
1. Text too small to read (I think this is the spaces booked, location and date/time info on list view.)
2. Clickable elements too close together (almost certainly the event dates on calendar events which span multiple days)
If you view the page from mobile, you'll see exactly what they mean.
How can this be fixed? It's a very serious SEO issue.
Thanks,
Steve
Hello Steve,
Thank you for reaching out to us.
We went on your site from several mobile devices and we could see that on each device the booking form appears as it should and everything is working and looking good same as on every other site and device
Amelia adapts to desktop, tablet and mobile views. And for each view it shows differently and this is how the mobile view looks.
As far as we can see there are no issues.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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