Il m'est impossible de créer un nouvel événement dans Amelia : je remplis les champs, je clique sur "Enregistrer", mais après l'animation de chargement je suis de nouveau sur la page "créer un événement" sans que le nouvel événement ne soit créé…
Can you please check in WordPress user if you have several roles added to this user for example admin and employee?
If this is the case then you should know that you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Thank you so much for replying ! It was in fact the problem : my account was administrator and Amelia Customer. I created a manager user, and now I can create events with it.
Il m'est impossible de créer un nouvel événement dans Amelia : je remplis les champs, je clique sur "Enregistrer", mais après l'animation de chargement je suis de nouveau sur la page "créer un événement" sans que le nouvel événement ne soit créé…
Attached files: Capture d’écran 2023-05-03 à 20.18.08.png
Hello Sophie,
Thank you for reaching out to us.
Can you please check in WordPress user if you have several roles added to this user for example admin and employee?
If this is the case then you should know that you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.
After that Amelia should work properly again. Please do that and let us know how it goes.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hi Marko,
Thank you so much for replying ! It was in fact the problem : my account was administrator and Amelia Customer. I created a manager user, and now I can create events with it.
Thank you again !