We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi There
I follow your instruction but that's not working.
Thanks
Bobby
Aleksandar replied2 weeks ago on April 19, 2023 at 10:51am
Hello Bobby.
I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.
We will work on this in the future, but at the moment it can't be done unless you delete the customer from the Customers section.
So, if you need to delete the customer altogether, you can delete him/her from this section, and all his attendance will be cleared. That's the only way at the moment, otherwise you'll need to access each event's attendee list and remove the customer manually.
Please fill out a quick survey here.
Kind Regards,
Aleksandar Vuković
Hello Bobby,
Thank you for reaching out to us.
We do apologize, we have tested this and it is not possible to delete the customer unless you cancel his appointments first. This is how it must be done at this time.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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