We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3358486
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Comments

  • Allan Tan started the conversation
    April 28, 2023 at 4:29am

    Hi there we are using wptables on our wordpress website, and its working great and we are happy on the festures it gives us. Now we are having issues with wordpress and we want to have a platform based to php and html, is there a way we can embed wptables to html pages? thanks

  •  1
    Alex replied
    April 28, 2023 at 9:31am

    Hi,

    I'm just a potential user of wpDataTables, but since it is built on the foundation of the javascript/jQuery based DataTables library, it should be possible to build something very similar without wordpress.

    Needs a good amount of coding though, also importing existing data is one more thing. So embedding tables yes, but not actually using wpDataTables anymore, because wpDataTables runs solely on wordpress.

    To avoid all that extra work, you might consider looking into those wordpress issues if they could be solved.

    Alex

  •  1,894
    Miloš replied
    May 3, 2023 at 6:40pm


    Hi, Allan.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Alex is correct, wpDataTables is only possible to be used on a WordPress installation,

    it is not possible to use it outside of WordPress.

    -

    Let us know if you have any other questions. Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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