We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3358321
Sizing of desktop vs mobile view
Closed

Comments

  • DFSKarma started the conversation

    Our site is 70% mobile/30% desktop. So I build tables with a mobile-first view. However, it drives me crazy that I can design one page that works equally well on both platforms. I like the side scrolling on mobile where the first column is frozen. But, as you can see by desktop image, doing this to mobile, jacks up and super shrinks the desktop table for no reason. Please help me get a full width desktop view AND a side scrolling mobile view.

  • DFSKarma replied

    Unrelated: Is there a way to shortcode a table selector on one page? So the user selects a table based on the table name in a filter to show that table.

  • DFSKarma replied

    Anyone? Hello?

  •  1,894
    Miloš replied

    Hi, DFSKarma.

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    1. In regards to the table layout for mobile and desktop;

    our developers are still working to add a "freeze first column" feature,

    ( it should be finished as built-in option very soon, we will add it to one of the upcoming updates)

    so i assume you added custom CSS and possibly JS to achieve a customized solution for that?

    Could we take a look at the back-end setup of this table?

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    -

    In regards to the desktop width, not sure if i understood, you need to expand the width of the table across the page, since i see it is "narrow" from your screenshots?

    1880786097.png


    I can't find this table in the related URL, could you send us the URL where you have the table?


    2. In regards to a table selector on a page,

    we do not have anything like that at the moment - you can only set up the table shortcode as Admin from back-end, and this is the table that will be on the page.

    Please feel free to search on our suggestions page

     to see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there,  and as more people vote, the feature will move higher on the priority list.

    You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;

    and our newsletter, so you're informed about new features, bug fixes, freebies, etc.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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  •   DFSKarma replied privately
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