An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
I've set up Mailgun - which works for the site as I use it as the default mailer.
I've setup it up in Amelia with Mailgun as well, but each time I try to test a mail-out, I get an error:
Email has not been sent
There are no logs on Mailgun so that means the request is not reaching Mailgun.
I am using the latest Amelia Version 6.2.3.
Hello Geoffroy,
Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
Kind Regards,
Uros Jovanovic
[email protected]
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