We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
This is a simple issue I guess, But I have quite a lot of clients contacting me regarding my event start hour- the way it is presented on the site at the moment make it seem as there are two different events which start on two different hours and not the start/end time of the same event.
I'm adding a screenshot of the event, and in this screenshot it is possible to see how the event is being presented, To me it is clear that 13:00 is the start hour, and 16:00 is the end hour, but for many of my clents it seems that there are two different events that day, one start at 13:00, and another at 16:00
Thank you,
Ok, I upvoted this issue as a suggested feture already submitted, number
#656, Hope it goes forward, I think this can be closed,
Thank you,
Hello Kriger,
Thank you for reaching out to us.
We hope so to, the more votes feature has the greater is the possibility that it will be implemented. Every vote counts. And If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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