Hello, I need to set appts for 15mins, as a health practitioner, but the limit on the lite version is 30mins... this can't be true? Can I not set my own service durations?
Thank you for purchasing our product, and for reaching out to us.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
Yes, of course, you can set up default time slot step to be 5 minutes in general settings like this
This should help.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
I have installed Amelia to check it out, but in the WP panel under setting the “Settings” and “Role Settings” slide-out windows are blank, and the “Provider Details” link does not work at all.
I try to upload a screen shot but your server keeps timing out. Above should be self explanatory...
Since you are mentioning provider it sounds like you still have Lite version installed. Can you please go to the plugin and check the version of Amelia you have? You should have 6.2.3 version of Amelia.
Hi Marko, I have installed the lite version to see if it does all the things I need it to (not yet paid) and I have updated it to the most recent update but it is still 1.0.78 ...
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Marko, I am just not comfortable giving anyone full access to my site, I am sorry. I have been hacked so many times. All I can tell you is the version number downloaded from the amelia site, and the updates, bring it to only v 1.0.78 ... that is a far cry from v2xxx ... when you click on settings the slide-our section is totally blank.
Can you please give me a lite version download link so i can install the right version? The version seem too far apart to be correct.
You can download the latest version on WordPress at any time. This is a standard practice and we do this dozens a times a day. But if you do not wish to give us credentials we understand.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on.
This is the Lite version that has limited option. The 6.2.3 version and that is a full paid license. And you can not download for free and test it out. We do not offer a free trial for a full license.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
Hello, I need to set appts for 15mins, as a health practitioner, but the limit on the lite version is 30mins... this can't be true? Can I not set my own service durations?
Hello Jason,
Thank you for purchasing our product, and for reaching out to us.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato.
Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
We hope you understand.
Yes, of course, you can set up default time slot step to be 5 minutes in general settings like this
This should help.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
I have installed Amelia to check it out, but in the WP panel under setting the “Settings” and “Role Settings” slide-out windows are blank, and the “Provider Details” link does not work at all.
I try to upload a screen shot but your server keeps timing out. Above should be self explanatory...
Thanks
Jason
Hello Jason,
Since you are mentioning provider it sounds like you still have Lite version installed. Can you please go to the plugin and check the version of Amelia you have? You should have 6.2.3 version of Amelia.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, I have installed the lite version to see if it does all the things I need it to (not yet paid) and I have updated it to the most recent update but it is still 1.0.78 ...
Hello Jason,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, I am just not comfortable giving anyone full access to my site, I am sorry. I have been hacked so many times. All I can tell you is the version number downloaded from the amelia site, and the updates, bring it to only v 1.0.78 ... that is a far cry from v2xxx ... when you click on settings the slide-our section is totally blank.
Can you please give me a lite version download link so i can install the right version? The version seem too far apart to be correct.
Thank you
Jason
Hello Jason,
You can download the latest version on WordPress at any time. This is a standard practice and we do this dozens a times a day. But if you do not wish to give us credentials we understand.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, but as you can see the version available is the old one...
Attached files: Screen Shot 2023-05-15 at 8.22.58 pm.png
even this one from wordpress plugin search is the same 1.0.78 version.... ????? Where is the 6.2.3 version of Amelia ???
Attached files: Screen Shot 2023-05-15 at 8.43.07 pm.png
Hello Jason,
This is the Lite version that has limited option. The 6.2.3 version and that is a full paid license. And you can not download for free and test it out. We do not offer a free trial for a full license.
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables