We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, since I last messaged you I have done what you said and no luck getting the booking form, for my clients to see.
I have made sure the services are avaialbe on site.
I have made sure the employee is assigned to the services.
Since the last time, I have since updated Amelia. It is now on the lastest version.
The location of amailia is visible
Is there a way you can, go on to the back end of my website and sort this problem out. This has been going on months now and can never get a solution.
Hello Duncan,
Thank you for reaching out to us.
We went on your site and we can see the booking form on the page
As far as wee can see the issue is resolved now.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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