We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
New ticket (as requested) associated to ticket - 1899844
Thanks Milos,
I updated to version 6.2.3 and purged cache, it didn't work.
If you could pass on that would be great, any documentation on how to make the call for this version would be really helpful at this stage !
Hello,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello,
We just got the feedback from our colleagues and they have told us that since then we have added the parameter ameliaNonce, required by WordPress for security reasons, for all backend API calls. Therefore it is not possible to use these endpoints as APIs at the moment. We are developing our official API, where you can make any call with an API key. For now, I suggest trying out the /bookings endpoint since it is called on the frontend and doesn't need any authorization to pass.
Data in request:
{ "type": "appointment", "bookings": [ { "customFields": {}, "deposit": true, "locale": "en_US", "utcOffset": null, "customerId": null, "customer": { "id": null, "firstName": "Amelia", "lastName": "Test", "email": "[email protected]", "phone": "", "countryPhoneIso": "", "externalId": null }, "extras": [], "persons": 1, "duration": 1800 } ], "payment": { "gateway": "onSite", "currency": "USD", "data": {} }, "recaptcha": null, "locale": "en_US", "timeZone": "Europe/Belgrade", "componentProps": null, "returnUrl": "http://localhost/amelia/index.php/booking/", "couponCode": null, "notifyParticipants": 1, "isCart": false, "recurring": [], "package": [], "serviceId": 1, "providerId": 14, "locationId": 1, "bookingStart": "2023-05-23 09:00", "utcOffset": null, "extras": [], "persons": 1, "duration": 1800 }
However, you need to call another endpoint for post-booking actions (emails, calendars, zoom...):
/bookings/success/{{booking_id}}
Other data in this request:
{ "type": "appointment", "appointmentStatusChanged": false, "recurring": [], "packageId": null, "customer": { "id": 11, "firstName": "Amelia", "lastName": "Test", "birthday": null, "email": "[email protected]", "phone": null, "type": "customer", "status": null, "note": null, "zoomUserId": null, "countryPhoneIso": null, "externalId": null, "pictureFullPath": null, "pictureThumbPath": null, "translations": "{\"defaultLanguage\":\"en_US\"}", "gender": null, "locale": "en_US", "timeZone": "Europe/Belgrade" }, "paymentId": 320, "packageCustomerId": null }
You can also comment out the ameliaNonce validation in Controller.php (src/Application/Controller/Controller.php), lines 110-112:
However, that will revert after every update from Amelia.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables