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  Public Ticket #3355151
Assign multiple services to one employee
Closed

Comments

  • Mohamed Fadi Al Ghrawi started the conversation
    April 24, 2023 at 9:21am

    Hello,

    I wish to assign multiple services within the same resource but i can't.
    example:
    on Monday, the same coach is teaching muaythai from 7:00 - 8:00 pm , and from 7:30 - 9:30 Brazilian Jiu Jitsu.
    the system currently doesn't allow me to select 7:30 for BJJ because he is booked for Muaythai.
    actually i want to assign 2 different resources, one for muaythai and one for BJJ, but i dont know for what reason, when i create a second resource and assign the task for him, he doesn't appear in the schedule.
    what i mean is:

    employee number 1 --> teach Muaythai

    employee number 2 --> teach BJJ

    everything goes smooth but my calendar doesn't show both employee services in the same window.
    once i split martial art by employee, then the booking calendar show only muaythai, it doesn't show BJJ at all.
    so either way, i need someone help urgently on this matter, either by creating 2 resources, or allowing one resource to hand 2 services in the same time.

  •  1,733
    Marko replied
    April 25, 2023 at 10:06am

    Hello Mohamed,

    Thank you for reaching out to us.

    We do not know what you mean by resources. You have a basic licenses and our resource feature is not available with the basic license.

    But in Amelia if you want to offer 2 services at the same time and you want them to be bookable at the sam time you need to create 2 employees and to assign each employee to each service. 

    Then you need to set the employee work hours and to set this service in there like this for example

    9215912973.png

    Hope this helps. 

    Kind Regards, 

    Marko Davidovic [email protected]

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