We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3354533
Formidable Forms integration
Closed

Comments

  • Joaquín Rolando Cabrera Ramírez started the conversation
    April 23, 2023 at 3:53am

    Urgent, I can't do the integration of formidable forms with wpdatatables, I urgently need to do this, I bought formidable forms, I can't get the integration plugin, I already have a formidable forms license, please help me, thanks!!!

  •  1,894
    Miloš replied
    April 24, 2023 at 5:31pm

    Hi, Joaquín Rolando Cabrera Ramírez.

    Thanks for reaching out to us.

    Sorry for the waiting time, we don't work over the weekends.

    - Please note :

    • Formidable Forms integration for wpDataTables is an add-on that requires wpDataTables and Formidable Forms plugins to be installed and activated on your WordPress website in order to work.

    So please check in your plugin list in the WordPress back--end,

    do you have all these three installed :

    1. wpDataTables plugin

    2. Formidable Forms plugin

    3. Formidable Forms integration for wpDataTables

    - 

    If you do not have all three installed and active on your WordPress, it will not work.

    Can you confirm you have them - and if you already do, but still see issues,

    can you elaborate what kind of error is coming up?  If you can show me any screenshots.

    I can certainly take a remote look for you, if needed.

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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