We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team!
I would like to ask if there is a way how i can change each servive time slot for each employee?
For example I need 1 hour for a manicure, but my employee needs 1 and a half hour for the same service because she is slower than me. Is it possible to set different time slots for her and me?
I have a nail salon which needs more and more employees soon, that's why I've purchased Amelia, I was wondering if it's suitable for my plans.
Thank you for your answer, looking forward to hear from you.
Best wishes,
Alexandra
Hello Alexandra,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia.
Each service has one duration it can not be set per employee. Maybe you can create a service called manicure with Alexandra, etc. This is the best solution that we can think of at this time.
Hope this helps in case it does not I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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