We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I go to the 'Customise' option in Amelia to change the settings for the step-by-step booking form. Specifically, I want to change the name of the label of the service. I change this in the 'Services' tab > 'labels'. I immediately see the change I want appearing in the form (on the back-end) so I click on the 'publish form' button in the top right corner. However, on the front side of my web page nothing changes, the 'label' doesn't change and is still showing the old 'services'.
What do I have to do differently?
This problem is resolved.
The web page that has the Amelia plugin on it was password protected. I removed the password protection and then the changes to the label also appeared on the front end of my website.
Hello Stijn,
Glad to hear that the issue has been resolved and thank you for taking time to explain the problem
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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