All appointments were changed one hour before.
For example, the service hours are from 8 am to 8 pm and there are appointments that are scheduled at 7 am.
The problem occurs when switching from PHP 7.4 to PHP 8.
I request your support to solve this problem.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Attached files: citas.jpg
Hello Eduardo,
Thank you for reaching out to us.
Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, please check if you enabled "Show bookings in customer's time zone" in Amelia's General settings.
If you are in a different time zone than your WordPress site is, and you've enabled this option, the times on front-end will show available time slots in your time zone, which will be the time you set in back-end +/- the time difference (depending on where you are in regards to the time zone set in WordPress' General settings).
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hi uroš
I checked the settings you mentioned and they are all correct. I have identified that the problem occurs when upgrading from PHP 7.4 to 8.0 or 8.1.
Please help me with this inconvenience since I need to update PHP to avoid security and stability problems of my site
Hello Eduardo,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Eduardo,
Thank you for that.
I was unable to log into the credentials you provide me with.
Can you please provide me with the updated credentials and I will provide you with an update on this?
Looking forward to your reply
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Eduardo,
I could not find any appointments showing at 7 am.
Can you please point me to it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Eduardo,
Thank you for clearing that up.
Is it 8.0 version now, can I test it out now and provide you with an update on this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Eduardo,
Friday would be fine with me. Please let me know if that also suits you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Hello Eduardo,
Looking forward to hearing from you then.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello. You were able to do the review at the time we had agreed. And if so, what did you find?
Hello Eduardo,
Really sorry for the misunderstanding. I though that you were gonna reach out to me via ticket during our working hours on friday.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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It's been a long time and they haven't been able to review the error I have. please tell me what time (in Mexico City) and day you can check in.
Hello Eduardo,
I can do it tomorrow from 9am to 5pm CEST.
Please let me know if that is fine with you.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Eduardo,
That is fine. Looking forward to performing checks.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Could you enter my WordPress??? did you find the reason of the problem?
Hello Eduardo,
Thank you for reaching back out to us.
We have noted this issue and passed to our developers.
We hope that this will be resolved soon.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables