We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
When a client books, cancels, changes, etc. a service, I want to receive the email on one unique corporate address so that the whole staff of the salon is aware, not on the personal address of the employee who was booked for the service. So far, I could only declare Wordpress users with distinct email addresses and receive bookings on those addresses.
In other terms, I want that all outlook and inbound messages related to my salon to reach the [email protected] email address.
Thank you
Hello Lionel,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Each employee must be connected to separate mail.
But for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ and you will be able to save employees but all emails will go to the same email address.
For example [email protected], [email protected], [email protected] etc, will be different while saving and you will be able to save all employees but all emails will go to [email protected] address.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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