We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is it possible to get the google meet URL as a placeholder?
%google_meet_url% which I thought would return the URL is unfortunately creating a link, which I do not want. I want to get the URL only.
Hi Felix.
At the moment, there's no way to change this placeholder, but you can add the following code to the functions.php file of your theme:
In the email template, you'd use %amelia_dynamic_placeholder_googleMeetLink%
Try it out and let me know if it works for you.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Will this option be natively enabled in the next update?
Changing the functions.php is not a good way since it will be overwritten with every update of the theme.
Hi again Felix.
Since this hasn't been requested that often, I can't say if it will be added to the plugin's update, but I will check that with our developers.
I agree with you about the functions.php file, so you can also try adding a functions.php file to the "mu-plugins" folder and add this code. That won't be overwritten with the theme's update.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I am surprised that this is not a more common request, I want to get the link only instead of the text link for 2 reasons:
1. The text is in English, while the rest of my mail is in a different language, therefore it is a little confusing for the customer (important)
2. My idea was to use a nice button instead of a text link to align it with my CI (nice to have)
By offering the link only, everybody could use it the way and language he likes.
Thanks for your feedback, Felix.
I will forward it to our developers, and I hope they'll be able to incorporate a customizable button, or at least a customizable hyperlink for Google Meet URLs in our next update.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables