As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
The Amelia widget loads upon initial load if the page where the widget exists is visited directly (e.g., https://towadaartcenter.com/en/visit/tickets/)
However, if you access a page on the site where the widget does not exist and then access the page with the widget, it does not render until you refresh the page. (e.g., Access https://towadaartcenter.com/en/visit/ and then click "Book Your Ticket Online" from the global navigation)
I'm not sure why but assumed it might be an asynchronous JS load issue and if there was a way to fix it?
Hello Alex,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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