I'm afraid, at the moment there's no feature for refunding Customers in Amelia. Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
Hi,
I am interested in whether it is possible and how to return whole deposit paid by the user when appointment is canceled.
Thanks.
Hello Denis,
Thank you for reaching out to us.
I'm afraid, at the moment there's no feature for refunding Customers in Amelia.
Therefore, refunds should be proceeded manually through the payment system. This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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