We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3349741
Adapt Labels not working, and translation not Working
Closed

Comments

  •  1
    Ivo Müller started the conversation
    April 16, 2023 at 2:09pm

    Guten Tag,

    ich versuche die Beschriftung der Etiketten in der Katalog Buchungsform anzupassen, nachdem ich das Formular gespeichert habe und es wieder öffne, sind die Beschriftungen der Labels verschwunden.

    Ich verwende Wordpress 6.2 sowie WPML
    Die Standardsprache der Website ist deutsch, englisch als Übersetzung. Leider wird Amelia trotz der englischen Übersetzung auf der englischen Website in Deutsch dargestellt. Vielen Dank für Ihre Hilfe. Freundliche Grüsse Ivo Müller

    Kann ich Ihnen ein Login zur Seite mitteilen?

  •  1
    Ivo Müller replied
    April 16, 2023 at 2:10pm

    Good day,

    I am trying to adjust the labels in the catalogue booking form, after I have saved the form and open it again, the labels have disappeared.

    I use Wordpress 6.2 and WPML.
    The default language of the website is German, English as translation. Unfortunately, despite the English translation, Amelia IS displayed in German on the English website. Many thanks for your help. Kind regards Ivo Müller

    Can I give you a login to the site?

  •  1,712
    Marko replied
    April 18, 2023 at 10:40am

    Hello Ivo,

    Thank you for reaching out to us.

    Amelia works in this way. Amelia follows page locale and if you want to have a multi language site you need to create pages that has different languages.

    You need to set the language locale for each page and then Amelia will inherit this language and it will be translated automatically.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables