We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
We are having a problem of a step-by-step booking form. Firstly, we have several employees listed on the form, and some of them do have different prices for their services. Every time a customer is coming on the form she sees employee's prices comparison that depicted as +120$ or -$40. This makes many customer's confused as they think is it a some sort of discount. Could you please help us to get rid of these information?
Hello Kuanysh,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia where you can turn this off. So if you have custom prices for different employees this must be shown on the booking form and it can not be turned off at this time.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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