I have configured correctly the synchronization of my Google calendar, no error from the Amelia interface. But the synchronization works only in one direction: - if an appointment is scheduled from Amelia =OK - if an appointment is scheduled from the Google calendar = NOK. The appointment does not appear in Amelia and the slot is bookable from Amelia Can you help me to correct the problem?
In order for the Google Calendar event to block the time slot in Amelia, you will have to enable the "Remove Google Calendar Busy Slots" option on the Amelia/Settings/Integrations/Google Calendar page.
Hi,
I have configured correctly the synchronization of my Google calendar, no error from the Amelia interface.
But the synchronization works only in one direction:
- if an appointment is scheduled from Amelia =OK
- if an appointment is scheduled from the Google calendar = NOK. The appointment does not appear in Amelia and the slot is bookable from Amelia
Can you help me to correct the problem?
Thanks,
Stephane
Hello Stephane,
Thank you for reaching out to us.
In order for the Google Calendar event to block the time slot in Amelia, you will have to enable the "Remove Google Calendar Busy Slots" option on the Amelia/Settings/Integrations/Google Calendar page.
Please let me know if that worked for you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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