Thank you for the notification regarding the upgrade for Zoom integration.
I have turned on the server to server oauth.
I have entered in my account id, client id, and client secret that I obtained from my zoom account. I have activated the app attached to Amelia in the zoom app place.
When I got to set up an event I get and ERROR message that says "request failed with status code 500". Not sure if it is related.
In setting up an event I go down to select zoom user it says "No data".
I also get the same error message when I edit my employee profile and the "zoom user" has "no data" in the field as well.
It does not appear that the link is working, or maybe I am missing something.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we had national holidays. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Hello,
Thank you for the notification regarding the upgrade for Zoom integration.
I have turned on the server to server oauth.
I have entered in my account id, client id, and client secret that I obtained from my zoom account. I have activated the app attached to Amelia in the zoom app place.
When I got to set up an event I get and ERROR message that says "request failed with status code 500". Not sure if it is related.
In setting up an event I go down to select zoom user it says "No data".
I also get the same error message when I edit my employee profile and the "zoom user" has "no data" in the field as well.
It does not appear that the link is working, or maybe I am missing something.
Any help is appreciated.
Jason
Hello Jason,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Jason,
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets and we had national holidays. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jason,
We just got the feedback from our colleagues and they have told us that you have errors in your console that are related to Zoom
Can you please recheck the integrations and your credentials and recopy them and then try again. Once you do that please let us know how it goes.
Also, you need to connect the employee first to zoom and then you need to add the employee to that event.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jason,
Can you please recheck the integrations and your credentials and recopy them and then try again? Once you do that please let us know how it goes.
You have everything explained step by step at this link and also you have some video that should help https://wpamelia.com/configuring-zoom/.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Jason,
We do apologize for the inconvenience, I will forward this to the appropriate sector and hopefully, we will have new documentation ready soon.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables