I have purchased the wpDataTables Plugin and it is really great. Unfortunately, my drop downs for the filters are not working correctly on the live website, however, they do in the back end.
If I click on certain columns, the drop down does not open. More precisely, it only opens when I start typing any letter after I clicked on the filter itself.
The Plugin is only visible in the customer area and you need to be logged in.
I would really apreciate some hints that point me in the right direction.
Details about my website: Wordpress version: 6.2. PHP version: 8.2.4. Theme: Aasta Pro 1.9
Plugins: CookieYes | GDPR Cookie Consent 3.0.8 Simple Membership After Login Redirection v1.6 Simple Membership Form Shortcode 1.1 Simple WordPress Membership 4.3.1 Site Kit by Google 1.96.0 SWPM Partial Protection 1.4
I have already tried deactivating all the other plugins, but it did not help.
Thank you already very much in advance for your help!
1. Let's try this first, ( the easy method) and see if it solves it.
Please go in the main plugin settings, and uncheck/disable "Include full bootstrap front-end".
Then refresh the page, let me know if the dropdowns start working?
2. If not - then it might be a conflict with something on site,
like the current Theme ( since you already tried disabling other plugins, we will rule that one out);
Can you try to change your Theme, and refresh the page - see if the issue is gone?
If it is, then we will see what to do next.
If you still can't isolate this issue, we can remotely log in and see what we can do.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
thank you very much for your reply. It seems like the issue is connected to the theme. As soon as I changed the theme it started working again.
The first solution made it even worse. Because currently the dropdown only opens when I enter any letter on my keyboard, but, it always goes away with no issues. Unfortunately, as soon as I turn of boostrap on front-end, it did not go away anymore.
Firstly, my apology for the waiting time on this reply. We had our Orthodox Easter holiday break which increased the delay. Thank you very much for your patience.
-
Thank you for sending this error text, and you are absolutely correct :
It is exactly like that, at the moment we have this issue, our plugin has conflicts if you use Bootstrap higher than 3.
There are a couple of users who managed a custom workaround to get our tables working with Bootstrap 4, though.
-
Our developers are doing their best to upgrade our Bootstrap version as soon as possible;
i can't promise an ETA when it will be finished, though.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
For the moment, i will share the workaround with you, you can try to see if it helps.
Please go to the Customize section in the table settings, and in the Custom CSS section add this:
absolutely no problem! Your team communicated the easter holiday very well, so I was fully aware that I had to wait for some time for my answer. And my patience has paid off - your workaround has worked! Thank you so much!!! Also, thank you for providing the link to your change log.
Hi,
I have purchased the wpDataTables Plugin and it is really great. Unfortunately, my drop downs for the filters are not working correctly on the live website, however, they do in the back end.
If I click on certain columns, the drop down does not open. More precisely, it only opens when I start typing any letter after I clicked on the filter itself.
The Plugin is only visible in the customer area and you need to be logged in.
I would really apreciate some hints that point me in the right direction.
Details about my website:
Wordpress version: 6.2.
PHP version: 8.2.4.
Theme: Aasta Pro 1.9
Plugins:
CookieYes | GDPR Cookie Consent 3.0.8
Simple Membership After Login Redirection v1.6
Simple Membership Form Shortcode 1.1
Simple WordPress Membership 4.3.1
Site Kit by Google 1.96.0
SWPM Partial Protection 1.4
I have already tried deactivating all the other plugins, but it did not help.
Thank you already very much in advance for your help!
Kind regards,
Johannes
Hi, Johannes.
1. Let's try this first, ( the easy method) and see if it solves it.
Please go in the main plugin settings, and uncheck/disable "Include full bootstrap front-end".
Then refresh the page, let me know if the dropdowns start working?
2. If not - then it might be a conflict with something on site,
like the current Theme ( since you already tried disabling other plugins, we will rule that one out);
Can you try to change your Theme, and refresh the page - see if the issue is gone?
If it is, then we will see what to do next.
If you still can't isolate this issue, we can remotely log in and see what we can do.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Milos,
thank you very much for your reply. It seems like the issue is connected to the theme. As soon as I changed the theme it started working again.
The first solution made it even worse. Because currently the dropdown only opens when I enter any letter on my keyboard, but, it always goes away with no issues. Unfortunately, as soon as I turn of boostrap on front-end, it did not go away anymore.
Do you have any solution for the theme?
Kind regards,
Johannes
I can see the following error messages in the browser:
Uncaught TypeError: Bootstrap dropdown require Popper.js (https://popper.js.org)
at Dropdown.toggle (dropdown.js:151:17)
at HTMLButtonElement.<anonymous> (dropdown.js:211:14)
at HTMLButtonElement.dispatch (jquery.min.js?ver=3.6.3:2:43184)
at y.handle (jquery.min.js?ver=3.6.3:2:41168)
toggle @ dropdown.js:151
(anonymous) @ dropdown.js:211
dispatch @ jquery.min.js?ver=3.6.3:2
y.handle @ jquery.min.js?ver=3.6.3:2
Is it possible that wpDataTables requires Bootstrap lower than 4.x?
Hi, Johannes.
Firstly, my apology for the waiting time on this reply.
We had our Orthodox Easter holiday break which increased the delay.
Thank you very much for your patience.
-
Thank you for sending this error text, and you are absolutely correct :
'Uncaught TypeError: Bootstrap dropdown require Popper.js'
It is exactly like that, at the moment we have this issue, our plugin has conflicts if you use Bootstrap higher than 3.
There are a couple of users who managed a custom workaround to get our tables working with Bootstrap 4, though.
-
Our developers are doing their best to upgrade our Bootstrap version as soon as possible;
i can't promise an ETA when it will be finished, though.
You can certainly follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
-
For the moment, i will share the workaround with you, you can try to see if it helps.
Please go to the Customize section in the table settings, and in the Custom CSS section add this:
( Change the table ID to your table ID)
Then, in the functions.php file of your child theme add this:
Add this to your active Theme,
or child Theme, and let me know how it goes.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Milos,
absolutely no problem! Your team communicated the easter holiday very well, so I was fully aware that I had to wait for some time for my answer. And my patience has paid off - your workaround has worked! Thank you so much!!! Also, thank you for providing the link to your change log.
Kind regards,
Johannes