We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have set the working hours of my company from 10am to 8pm and align those of my employees on the same hours.
1. The calendar shows a starting day at 00:00am, which makes it really painful to use, it forces us to constantly scroll. Is there a way to limit the view to the working hours?
2. Is there a way to see the (non-)availability of each employee directly in the calendar, e.g. in the form of gray zones.
thanks
Hello Lionel,
Thank you for reaching out to us.
1. When you turn off the option called allow admin to book at any time in settings/role settings then you will see the work hours from what you have set in employee work hours
2. When an employee is unavailable the calendar will be slightly greyed out automatically.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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