We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
This deal was sold to us with the promise of all future Developer plans and updates. But now in my Wordpress dashboard I find a number of add-ons are avalable and must be purchased and then the question indeed rises, are we really being put on your highest plan the Developer Plan for lifetime updates of all features?
Hi, Sushil.
All the AppSumo deals we had, none of them include any add-ons,
it is just the licence for our main plugin, wpDataTables, and it has multiple tiers, depending on how many AppSumo codes you stacked - then when you redeem your AppSumo Codes, you get our licence at the TMS Store.
It seems that you have misunderstood the deal from AppSumo.
For any add-ons, each add-on has it's own separate licence, which has to be purchased separately.
You can see all our add-on licence prices here, if you wish to check.
Can you tell us did you read somewhere or did anyone advise you that you would be getting an add-on licence along with wpDataTables AppSumo?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables