I want to add a link to the text "Audio Book." I first highlight the words. Then I click the link tool. But then there is no place to enter the URL. Instead, the screen around the table turns dark with the only choices of Settings, Cancel, or Save. How exactly does one hotlink text in this table? It is definitely not obvious. Thanks.
If i understood, on your WordPress back-end, when you click in the "create link" tool above the Simple Tools after you selected a cell,
it is not properly loading the Link editor Modal - but instead you just see that the screen turns gray?
This is how it should load :
And then, if i input any URL with displayed text, the cell renders it :
If your site does not load the Link Editor modal , you probably have some sort of conflict between our CSS/Bootstrap ,
perhaps with your active Theme or another plugin.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Hi Miloš. Thank you very much for your reply. Unfortunately no, nothing like this appears when I click on Link. Like I said earlier, the window outside the table goes dark grey. Does this only work on certain browsers? Or any other idea why the Link Editor isn't appearing? I can try theme/plug-in changes like you suggest, but that will be tedious. Many thanks,
Yes, our developers and the QA Team are testing and optimizing all our plugin features and options for all the major browsers, such as Chrome, Mozilla, and for Safari ( for Safari we optimize for the latest version and two versions before that - we had a couple of users who had very old Safari versions 13.1, for them the tables did not load correctly;
but any version newer than 13.1 , it should be fine)
I want to add a link to the text "Audio Book." I first highlight the words. Then I click the link tool. But then there is no place to enter the URL. Instead, the screen around the table turns dark with the only choices of Settings, Cancel, or Save. How exactly does one hotlink text in this table? It is definitely not obvious. Thanks.
Hi, Dennis.
I see that you got a Simple Table here.
If i understood, on your WordPress back-end, when you click in the "create link" tool above the Simple Tools after you selected a cell,
it is not properly loading the Link editor Modal - but instead you just see that the screen turns gray?
This is how it should load :
And then, if i input any URL with displayed text, the cell renders it :
If your site does not load the Link Editor modal , you probably have some sort of conflict between our CSS/Bootstrap ,
perhaps with your active Theme or another plugin.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Let me know if you isolate the issue this way?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Miloš. Thank you very much for your reply. Unfortunately no, nothing like this appears when I click on Link. Like I said earlier, the window outside the table goes dark grey. Does this only work on certain browsers? Or any other idea why the Link Editor isn't appearing? I can try theme/plug-in changes like you suggest, but that will be tedious. Many thanks,
Dennis
Hi, Dennis.
We are not able to reproduce this issue;
Issues like that, most of the times are caused by a conflict coming from the Active Theme,
or another active plugin on site - which can override our default styles.
I realise that troubleshooting to isolate the conflict can be unpleasant,
but unfortunately, that is the only way to go by a "process of elimination" until we isolate what is causing the issue.
-
If you do not wish to do this on the live site/ you could make a Staging/Test version of the site,
and then you can safely change Theme - and do the other steps as well, as advised in my previous reply,
let us know how it goes.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Before we try this, you still didn't answer my question about browsers. Does this work with only certain browsers? Thanks,
Hi, Dennis.
Apologies that i missed that question.
Yes, our developers and the QA Team are testing and optimizing all our plugin features and options for all the major browsers, such as Chrome, Mozilla, and for Safari ( for Safari we optimize for the latest version and two versions before that - we had a couple of users who had very old Safari versions 13.1, for them the tables did not load correctly;
but any version newer than 13.1 , it should be fine)
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables