We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Can you advise if the popular WP Simple Pay plugin can integrate with Amelia in some way? I'm trying to not have to install the full Woo Commerce just to solve a Stripe checkout/cart issue. See my support request from December 2022 for more info.
In short, using Amelia's Stripe integration the basic Stripe cart does not bring up BNPL payment option. It appears WP Simple Pay will do that. Is there knowledge or experience with WP Simple Pay?
Absent the above can you recommend, or have experience with, another payment plugin that plays well with Amelia?
Thanks, Ken
Hello Ken,
Thank you for reaching out to us.
We are not familiar with WP Simple Pay so we can not know or guarantee that it will work with Amelia. We have core integration with PayPal, Mollie, Stripe, WooCommerce and RazorPay.
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ but we can not make any promises.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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