We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I am trying to setup private tour bookings. After a guest submits a request, I need to contact the guides and see who is available before confirming the booking.
My questions is, if there is any way to not assign a guide right away. I understand that that's probably not possible because the time slots have to come from somewhere.
Now what I am wondering is, if it would make sense to create an employee that's called "Unassigned" who has timeslots everyday from 9am-6pm to have a Guide "Unassigned" label on the congratulations page before actually assigning a guide.
Does that make sense? Is there a better way to do this? Or does this not make sense at all?
Hello Gerhard,
Thank you for reaching out to us.
Yes, that makes sense. Service work hours depend on employee work hours so you need to assign one. You can create a fake employee and call him whatever you want and also you can hide the employee's choice on the booking form. Then you can internally assign employees to the appointment.
You can hide the employee choice in customize section like this
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables