We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Update of Master Details Table Plugin fails with error "No plugin specified". Please check the screenshot.
I don't know why but this time I tried to update the plugin from the top bar and not from the plugin page and the update went as expected.
Hi, Suresh.
Thank you for this update.
Yes, this issue is a bit strange, how it happens on this installation on your site;
I wish i could tell you exactly what happened, but sadly with this kind of intermittent issue ( for example when something is not working in one moment, then the next one it works),
it is difficult to determine what causes it;
and the updating of plugins in general is an issue that comes from WordPress configuration,
not from our plugin itself.
In either case, i am happy to see that this time it worked as expected, we hope that it will stay like that going forward, but let us know if you encounter any issue like that again.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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