We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3342560
Payment method for specific services
Closed

Comments

  • Spiros started the conversation
    April 6, 2023 at 10:08am

    Hello, I have 4 services on my website, the 3 services work like normal, they all have a price around 100$ and a 20$ deposit is needed to book them. The 4th service works a little differently. The service price is 0$ and the final price depends on how many extras the user will select. I don't want to add a deposit to this services because there will be times where the final price will be as low as 10$. But I also do not want to make the customer pay before the appointment. I'm using WooCommerce with Amelia and I was wondering if there is a way to add a different payment method to the checkout just for this specific service or even better if the checkout step could be skipped altogether if this services is selected.

    Thanks!

  •  1,716
    Marko replied
    April 6, 2023 at 11:21am

    Hello Spiros,

    Thank you for reaching out to us.

    Unfortunately, currently, this feature is not built-in in Amelia. This works for all services in the same way and unfortunately, you can not set this up only for one service.

    I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 



    Kind Regards, 

    Marko Davidovic [email protected]

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