We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have a few questions.
First, is it possible to add the google meet/zoom links conditionally to the notifications only when a certain location (online) is selected?
Second, this is a feature request
It would be nice to have a location option 'customer home', where the customer can add the address, and the buffer time before and after would be automatically set to the amount of time it takes from the company location to the customer location.
Kind regards
Natascha
Hello Natascha,
Thank you for reaching out to us.
In regards to your first question, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
In regards to your feature suggestion, I will have this passed to our management and hope that it will be implemented in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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