if one of the spots(customers) wanted to change the time/date, how can I separate them and correct it? Because I have tried to edit/delete one of them, the system will help me edit/delete the entire group of customers....how can I edit/delete individually?
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
We hope you understand.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
if one of the spots(customers) wanted to change the time/date, how can I separate them and correct it? Because I have tried to edit/delete one of them, the system will help me edit/delete the entire group of customers....how can I edit/delete individually?
Hello heidi,
Thank you for reaching out to us.
If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.
We hope you understand.
Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.
I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?
We wish you all the best.
Kind Regards,
Marko Davidovic
[email protected]
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