Hello, when I edit customers an add a telephone number, it will appear immediately in the table. But when I then finnaly save the customer and the page reload, ~30% of the edited customers, the telephone number disappear. Even when I try it more then once, it will not work for this customer. What do I wrong?
this might be the easiest IT answer. Is there something in the Changelogs, that you already found an fixed the problem.? Otherwise I will do the update, correct all the translations (your german language file is 30% bad and you have do start the translation from the beginning with every update) and afterwards, I still have the same problem...
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hello, when I edit customers an add a telephone number, it will appear immediately in the table. But when I then finnaly save the customer and the page reload, ~30% of the edited customers, the telephone number disappear. Even when I try it more then once, it will not work for this customer. What do I wrong?
Version 6.1
Hello Alexander,
Thank you for reaching out to us.
Can you please update the plugin to the latest version (6.2.2), test it out, and let me know if it works or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
this might be the easiest IT answer. Is there something in the Changelogs, that you already found an fixed the problem.? Otherwise I will do the update, correct all the translations (your german language file is 30% bad and you have do start the translation from the beginning with every update) and afterwards, I still have the same problem...
Hello Alexander,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables