Is there any way to log how many of the customers got the WA notification and how many of them were supposed to get the notification but due to invalid number or any other reason didn't get it?
Context: We use a WhatsApp solution called respond.io but since the message is sent by Amelia, it doesn't reflect on respond's chats so my team doesn't know if the customer got the notification or not. Any way to confirm it inside Amelia?
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Is there any way to log how many of the customers got the WA notification and how many of them were supposed to get the notification but due to invalid number or any other reason didn't get it?
Context: We use a WhatsApp solution called respond.io but since the message is sent by Amelia, it doesn't reflect on respond's chats so my team doesn't know if the customer got the notification or not. Any way to confirm it inside Amelia?
Hello Shantanu,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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Hey Uroš,
Is it still not possible? Is there any way you can suggest a workaround for this?
We just need an option like this for WhatsApp notifications. That'll do
Hello Shantanu,
At the moment, these options are available for emails and SMS notifications.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables