I am having inconsistencies with your plugin , for instance when a customer books a service on a particular day , he/she ends up blocking other customers from booking on that particular day , yet there are empty slots remaining, the plugin greys out the day , making it seem we are fully booked yet we are not.
Kindly look into this ASAP losing a lot of bookings because of this , sometimes it works well sometimes it misbehaves.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
I am having inconsistencies with your plugin , for instance when a customer books a service on a particular day , he/she ends up blocking other customers from booking on that particular day , yet there are empty slots remaining, the plugin greys out the day , making it seem we are fully booked yet we are not.
Kindly look into this ASAP losing a lot of bookings because of this , sometimes it works well sometimes it misbehaves.
Hello again Basil,
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3341505/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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