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  Public Ticket #3341469
Amelia customer / worpress user - user info sync
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  • DELAITE Eric started the conversation

    Hi,

    is there an option or a way to automaticcaly synchronize informations between amelia customer (like first name, last name, password, ...) with wordpress user ?

    Workflow exemple :

    In front customer panel, when a customer change his name or his password for exemple, the associated wordpress user information is still getting the old informations.

    Best regards,

    Eric

  •  1,624
    Marko replied

    Hello,

    Thank you for reaching out to us.

    With option Automatically create Amelia Customer user enabled every time a new customer makes an appointment they will automatically get a WordPress user with the Amelia Customer user role and email with login details from WP, and that WP user would be connected to the customer created in Amelia. 

    If someone is already a WordPress user, and they book an appointment for the first time in Amelia while logged in to WP, the customer created in Amelia will be connected to that WP user and they will get the Amelia Customer role in WP (there are plugins for managing multiple roles in WordPress, such as User role editor). 

    This way they will have the same login info for the Amelia customer panel and WordPress. But when they change this in the customer panel this can not be changed in WordPress unfortunately.

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 

    Kind Regards, 

    Marko Davidovic [email protected]

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