We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
On that page url i have two charts (shortcodes), a donut chart and a bar chart. They are both by Google Chart Render Engine. I also have a call back script which define the value types, colors etc. These charts were working fine until recently but all of a sudden have stop showing and are showing this errors (both on backend and on frontend) instead:
Safari: undefined is not an object (evaluating 'd.length')
Chrome: Cannot read properties of undefined (reading 'length')
Firefox: D is undefined
Just before I tried to create new charts and in the beginning they were ok, but as soon as I edited them, the errors appeared. I don't know what happened now, but suddenly the old charts went back to normal. So I guess I'm fine again for the moment ...