We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, in the calendar booking the event date is showing without the time:
And I prefer to show the event date with the start and end time as my events are not full days so showing the date twice without showing the times makes no sense.
How can I show the date of the event with the start time and end time instead?
Thanks!
Hello Dror,
Thank you for reaching out to us.
If you have set the time and you did not change anything in customize section the time should appear once you click on the event like this
Can you please check this and let us know?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Thanks but is there a way to add the start and end times to the top section so it will be visible during the entire flow?
Also, is there a way to remove the country dropdown selection from the phone number field?
The phone number will only be from Israel so I prefer not to have the dropdown.
Is that possible?
Hello Dror,
Unfortunately, currently, both of these features is not built-in in Amelia. BUt you can choose the Default phone country code and that code will show and then there will be no need for your customer to change it
I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open a new separate ticket for each question and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables