As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Please make updates available via the wordpress dashboard. Having to delete and reinstall the plugin is not efficient.
Hi, Tony.
Our plugin is capable of auto-updates, and for majority of our users, it works.
If the auto-updating does not work, that is not an issue coming from our plugin.
If you activated the purchase code in wpDataTables Settings/Activation,
the update should be offered in the Plugins section.
On some WordPress installations,
you need to deactivate the plugin first in order to see the update offered, so please try that.
If that doesn't work, try going through Dashboard/Updates.
See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures below.
Updating the plugin to the latest version
Let us know if you have any additional questions. Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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