We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I know you don't have an option for us to use gift cards, but it's something that I absolutely need for my business.
How would a customer be able to purchase a service for a friend without having to book an appointment ?
Is there a way, or should I install another plugin that does gift cards specifically, then copy the code that comes with their purchase to the coupon section on Amelia so that they can book their appointments with Amelia by using their gift card code ?
If the codes match it could work right ?
I hope you find my message clear enough.
Thank You for your help.
Marie
Hello Mar,
Thank you for reaching out to us.
This feature will be implemented in one of the future updates, but there is no ETA at the moment.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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