We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3338349
Question before service choice
Closed

Comments

  • Alvaro started the conversation
    April 1, 2023 at 7:15am

    Hello everybody,

    Is there any way I could ensure that first time visitors to my massage studio are forced to choose the "First Meeting" service?
    Perhaps a question before the selection of services, "Is this your first time at the studio? Y - N", that shows two different service selection screens after answering? Would that be possible?

    Thank you very much

  •  1,716
    Marko replied
    April 3, 2023 at 8:05am

    Hello Alvaro,

    Thank you for reaching out to us.

    Unfortunately, currently, this feature is not built-in in Amelia. There is no option in Amelia to to force your customer to choose a specific service.

    Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in the future. But there may be a workaround you're interested in.

    Any membership plugin (like MemberPress, or Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users). You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins. 

    Hope this helps. 

    If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

    We wish you all the best.

    Have a nice day. 


    Kind Regards, 

    Marko Davidovic [email protected]

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