Hello Corinne,

Thank you for reaching out to us.

No this is not the same thisng. Zoom for event function in this way. Once you set up the Zoom Settings you would need to connect your employees/events with zoom hosts.

To connect employees, go to the Employees page, open Employee and you will see the option “Zoom User”. Open the dropdown and you will see the user that you have created while creating the Zoom application.

It is possible to connect each employee to a different Zoom user so they can have separate Zoom accounts for the meetings. To set this go back to your Zoom account. Click on the “User Management” in the left sidebar and then click on the “Users”.

Then click on the “+Add Users” button to add a new user.

The popup for adding users will appear. Enter the email address in the first field and choose Basic as User Type and click “Add”. Now go back to the Amelia plugin and in the Employee modal in the “Zoom user” field you will see a new user for connecting.

To connect an event with Zoom you will see the same option in the Add Event modal.

Hope this explains it. 

If you have any more questions please open a new separate ticket for each question and we will gladly help you there.

We wish you all the best.

Have a nice day. 

Hello Corinne,

As far as we can see in your screenshots everything is fine. There is no separate button for events and Zoom. When you connect the Zoom user to the event as you did

That is it, then the link for Zoom is created. Now you just need to add a placeholder for the Zoom link in notifications so that your customer can receive it and that is it.

We wish you all the best.

Have a nice day.