We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there.
I'd like to automatically redirect the client to a custom thank-you page for design purposes and also for tracking ads conversion.
I found a solution with a js hook but It did not woked for me.
Here is the TICKET I use as reference: https://tmsplugins.ticksy.com/ticket/2547008/
Below is the hook
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.thank.you/page/url"; }; </script>I added it to the page where the short-code was installed (Please check the attached image)
Please can you help me with this issue?
Kind regards.
Jose
Hello Jose,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your website where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here because this ticket is private and nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi Uroš Sorry for the delay.
Below is the credential for the temporary WP-Admin
URL: https://ibpages.com/kiyora/_sys
Username: tmsplugins
Password: hUh^Npq0jK0THaFSa19bu7ln
Kind regards.
Jose
Hello Jose,
Thank you for the credentials.
Can you please put this code along with the script tag outside the div tag and let me know if that works for you?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables