We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using the events part of my amelia booking software to set up kids camp and i can't figure out how to make the selection go into my shopping cart so customers can book three camp events at the same time. Currently, they have to pay for each one separately and enter all of their information each time. Did I set up wrong?
I use the services part for birthday party bookings and that one goes into shopping cart. Why doesn't the event one do the same thing?
Hello Katie,
Thank you for reaching out to us.
This feature will be implemented in one of the future updates, and it will be implemented in the next few months.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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